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Adobe Analytics

The leading enterprise solution for customer intelligence.

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Overview

Adobe Analytics is a powerful and flexible analytics solution that helps large enterprises understand their customers and optimize their digital experiences. It provides advanced segmentation, real-time data, and predictive intelligence to help businesses make smarter decisions. It is part of the Adobe Experience Cloud, which allows for seamless integration with other Adobe marketing and advertising products.

✨ Key Features

  • Multichannel data collection
  • Advanced segmentation
  • Real-time analytics and reporting
  • Predictive analytics
  • Marketing attribution
  • Customer journey analysis
  • Anomaly detection

🎯 Key Differentiators

  • Deep integration with the Adobe Experience Cloud
  • Advanced segmentation and predictive capabilities
  • Enterprise-grade scalability and security

Unique Value: Provides a comprehensive and integrated solution for understanding and optimizing the entire customer journey, from acquisition to retention.

🎯 Use Cases (5)

Omnichannel customer journey analysis Marketing campaign optimization Personalization at scale Customer lifetime value analysis Predictive modeling for customer behavior

✅ Best For

  • Analyzing the impact of marketing campaigns across multiple channels.
  • Creating detailed customer segments for targeted advertising.
  • Using predictive analytics to identify customers at risk of churning.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small businesses with limited budgets and technical resources
  • Simple website traffic analysis (overkill)

🏆 Alternatives

Google Analytics 360 Tableau Salesforce Datorama

Offers more advanced and enterprise-focused features than Google Analytics 360, and is more tightly integrated with marketing execution platforms than BI tools like Tableau.

💻 Platforms

Web iOS Android API

🔌 Integrations

Adobe Experience Cloud (Target, Audience Manager, etc.) Salesforce Microsoft Dynamics 365 Marketo Other third-party data sources

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (All tiers tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type 2 ✓ ISO 27001 ✓ FedRAMP ✓ HIPAA

💰 Pricing

Contact for pricing
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