Amazon Lex
Build Conversational AI for Your Applications.
Overview
Amazon Lex is a fully managed artificial intelligence (AI) service with advanced natural language models to design, build, test, and deploy conversational interfaces in applications. It provides the deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. Amazon Lex is the same technology that powers Amazon Alexa.
✨ Key Features
- High-quality speech recognition and natural language understanding
- Visual conversation builder
- Serverless and scalable
- Integration with AWS services
- Multi-turn conversations
- Support for multiple languages
🎯 Key Differentiators
- Powered by the same technology as Amazon Alexa
- Deep integration with the AWS ecosystem
- Pay-as-you-go pricing and scalability
Unique Value: Enables developers to easily build sophisticated, natural language conversational bots using the power of Alexa's deep learning technology.
🎯 Use Cases (4)
✅ Best For
- Building a voice-based bot for a contact center to handle customer inquiries.
- Creating a chatbot for a mobile banking app to help users check balances and transfer funds.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Users without any technical knowledge or experience with AWS.
🏆 Alternatives
The ideal choice for businesses heavily invested in the AWS ecosystem, offering seamless integration and scalability.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (AWS Support plans tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: Free tier for the first 12 months, with monthly limits on speech and text requests.
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