Canny
Build better products with customer feedback.
Overview
Canny is a leading customer feedback management platform that helps businesses capture, organize, and analyze feedback to make informed product decisions. It provides a complete feedback loop, from collecting ideas to announcing new features with its integrated changelog. Canny is trusted by many well-known tech companies for managing their customer feedback.
✨ Key Features
- Feedback boards for collecting and voting on ideas
- Product roadmap to share what's planned
- Changelog to announce updates
- User segmentation and analysis
- Internal comments for team collaboration
- Integrations with popular tools
🎯 Key Differentiators
- Excellent user experience for both end-users and admins
- Seamless integration of feedback, roadmap, and changelog
- Trusted by many leading tech companies
Unique Value: A powerful and user-friendly platform to manage the entire customer feedback lifecycle, from idea to announcement, helping you build better products.
🎯 Use Cases (4)
✅ Best For
- Product teams at SaaS companies of all sizes
- Organizations that want to build a customer-centric product development process
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies that only need a simple changelog tool without feedback management
- Small teams with a very limited budget, as the pricing can be high
🏆 Alternatives
Canny is often considered more user-friendly and focused than Productboard. It offers a more comprehensive solution than simpler tools like Frill, but at a higher price point.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Business tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: Up to 100 monthly tracked users
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