Chatfuel
The leading chatbot platform for Facebook, Instagram, and WhatsApp.
Overview
Chatfuel is a platform that specializes in building chatbots for Facebook Messenger, Instagram, and WhatsApp. It provides a visual editor and pre-built templates to help businesses automate conversations, generate leads, and provide customer support on these popular messaging apps. Chatfuel is widely used by marketers, e-commerce stores, and agencies.
✨ Key Features
- No-code chatbot builder
- Chatbots for Facebook, Instagram, and WhatsApp
- Visual flow editor
- Audience segmentation and targeting
- Automated sequences and broadcasts
- Integrations with e-commerce and marketing tools
🎯 Key Differentiators
- Strong focus on Facebook, Instagram, and WhatsApp
- User-friendly interface and pre-built templates
- Large user base and community
Unique Value: An easy-to-use platform that enables businesses to automate conversations and drive sales on the world's most popular social messaging platforms.
🎯 Use Cases (4)
✅ Best For
- Creating a chatbot for an e-commerce store on Facebook Messenger to answer product questions and process orders.
- Building an Instagram bot to automatically reply to comments and DMs.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Businesses that require chatbots on their website or other channels outside of social media.
🏆 Alternatives
More specialized for social media than general-purpose chatbot builders, and offers a very similar feature set to its main competitor, Manychat.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 7-day free trial
Free tier: Up to 50 conversations per month.
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