Salesforce Sales Cloud
The #1 AI CRM for Sales
Overview
Salesforce Sales Cloud is a leading CRM platform that provides a wide range of tools for sales teams to manage their leads, opportunities, and customer relationships. While its primary focus is on sales, it offers many features that are essential for account growth and customer expansion, such as account and contact management, opportunity tracking, and reporting. Its extensive customization options and vast ecosystem of third-party apps make it a powerful platform for managing the entire customer lifecycle.
✨ Key Features
- Account and Contact Management
- Lead and Opportunity Management
- Sales Forecasting
- Workflow Automation
- Reports and Dashboards
- Mobile CRM
- AI-powered Insights (Einstein)
🎯 Key Differentiators
- Unmatched customization and scalability
- Largest third-party application ecosystem (AppExchange)
- Advanced AI and analytics capabilities with Einstein
Unique Value: Offers a complete, scalable, and customizable platform that can be tailored to any business process, supported by the world's largest enterprise cloud ecosystem.
🎯 Use Cases (5)
✅ Best For
- Providing a single source of truth for all customer and sales data.
- Customizing the platform to fit specific business processes and workflows.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small businesses that need a simple, low-cost CRM.
- Companies that are not willing to invest in customization and implementation.
🏆 Alternatives
Far more customizable and scalable than SMB-focused CRMs, with a more extensive partner and app ecosystem than other enterprise competitors.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Premier Success Plan tier)
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
Free tier: N/A
🔄 Similar Tools in Account Growth
Gainsight
Customer success and product experience software to reduce churn, increase upsells, and improve cust...
Catalyst
A platform for customer success teams to prevent churn, increase product adoption, and drive expansi...
ChurnZero
A customer success platform for subscription businesses to fight churn and drive expansion....
ClientSuccess
A customer success platform focused on providing CSMs with the tools they need to manage, retain, an...
Totango
A flexible and scalable customer success platform that allows businesses to design and run their ide...
Vitally
A customer success platform that unifies data, teams, and customers to drive successful business out...