Yellow.ai
The World's Leading Conversational AI Platform.
Overview
Yellow.ai provides a comprehensive platform for enterprises to build and manage AI-powered chatbots and voice bots across a wide range of channels. It combines a proprietary NLU engine with a visual workflow builder and deep analytics to deliver sophisticated conversational experiences. Yellow.ai is focused on driving automation and improving efficiency for large organizations.
✨ Key Features
- Omnichannel automation (web, mobile, voice, social)
- Proprietary NLU and machine learning models
- Visual workflow builder
- Agent assist and live chat integration
- Advanced analytics and reporting
- Pre-built industry solutions
🎯 Key Differentiators
- Proprietary NLU engine with support for over 100 languages
- End-to-end platform for building, deploying, and managing conversational AI
- Strong focus on enterprise needs and industry-specific solutions
Unique Value: A unified and scalable platform that enables enterprises to deliver consistent and automated conversational experiences across all channels and languages.
🎯 Use Cases (4)
✅ Best For
- Deploying a multilingual chatbot for a global e-commerce brand to handle customer queries and track orders.
- Creating an HR bot to answer employee questions about policies, benefits, and leave requests.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Individuals or small businesses with basic chatbot needs.
🏆 Alternatives
Offers a more comprehensive and proprietary AI-powered solution compared to platforms that are primarily wrappers around third-party LLMs.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Custom tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: NA
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